Your health is important too

Your health is important too

Most of us would agree that health is important. Some take that to extremes – the word hypochondriac was invented to cover members of that group. The other extreme is to do nothing – and some say that the most common last words are “It’s only a bit of heartburn, don’t...
What you need to know to convert clients into raving fans

What you need to know to convert clients into raving fans

We’ve all heard the experts say that the most important person in your business is your customer, but why do they say that? What is the real reason why? Obviously the customer brings the money into your business, and since without that there is no business, they are...
You need to know what your client doesn’t

You need to know what your client doesn’t

Ever notice that things hidden in plain sight are the hardest to discover? That could be the salt shaker next to the sauce bottle, the article of clothing you are looking for in the wardrobe, and it can be information and even concepts. Every person who gives advice...
What you don’t know can hurt you

What you don’t know can hurt you

Most of us have, at one time or another, said something like “Now I’ve seen it all”. Usually just after some amazing event. That event could be good or not so good, but it is so out of the ordinary that it drags the exclamation from us. Each time we say it we have...